Australia Post is lauding the growing demand for its parcel lockers, which have seen a 20 per cent surge in usage over the past year.
What happened
The government-owned delivery business says it comes amid a changing e-commerce landscape in Australia, one it intends to support by expanding its parcel locker network.
Why it matters
This network will be “significantly expanded” over the next five years, AusPost said, with a 60 per cent increase planned. Its rollout will be supported by retail property groups, with the aim of installing 5000 collection points nationwide.
“Australians are looking for delivery options that give them greater flexibility and control, and parcel lockers provide a secure and convenient way to collect parcels when it suits them,” said Australia Post’s executive GM for parcel, post and e-commerce, Gary Starr.
“As shopping habits continue to evolve, we’re investing in the infrastructure and delivery solutions that help businesses connect with customers across Australia while making it easier for people to access their parcels.”
This news brief is based on reporting published by InternetRetailing Australia on 2026-08-11. The original report is linked below.
InternetRetailing Australia
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