Stop & Shop to close 7 e-commerce warerooms

The grocer expects to offer “an even better omnichannel customer experience” after shuttering the facilities, according to a spokesperson.

Stop & Shop to close 7 e-commerce warerooms
Exterior of a Stop & Shop store in Boston's Allston Yards development. The supermarket opened in June 2024, replacing an older store nearby.

The grocer expects to offer “an even better omnichannel customer experience” after shuttering the facilities, according to a spokesperson.

What happened

Stop & Shop intends to close seven e-commerce fulfillment facilities in four states during the coming weeks as the Northeastern grocery chain moves ahead with a multiyear effort to boost its performance, a spokesperson confirmed.

The warerooms, in Norwalk and Windsor, Connecticut; East Northport and Riverhead, New York; Revere and Whitman, Massachusetts; and North Providence, Rhode Island, will cease operations at unspecified times this fall.

Why it matters

The announcement follows Stop & Shop parent Ahold Delhaize’s announcement earlier this month that its e-commerce operations have become profitable on a fully allocated basis.

The spokesperson said the “difficult decision” Stop & Shop made to shutter the facilities would not adversely impact its ability to provide grocery pickup and delivery to shoppers, adding that the retailer believes it will be able to offer improved e-commerce service after the warerooms go dark.

“[W]e look forward to delivering an even better omnichannel customer experience with more options for same-day pickup and delivery, plus an even broader assortment of products,” the spokesperson said in an emailed statement, without providing specifics.

This news brief is based on reporting published by Grocery Dive on 2025-08-19. The original report is linked below.

Original source

Grocery Dive

https://www.grocerydive.com/news/stop-shop-closing-warerooms-ecommerce-grocery-ahold-delhaize/758002/

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